PRE-INFORMATION FORM

1. Seller's Information

Title: ZMO Group (Zeynep Aslan)

Address: Cevizli Mah. Fatih Cad. No: 39 / A Maltepe İstanbul Location

Phone: +95382403555

E-Mail: alparslan@zmogroup.com

Buyer's Information

| BUYER_INFORMATION |

2. Subject

The subject of this Pre-Disclosure Form is in accordance with the Law on the Protection of the Consumer and the Regulation on Distance Sales Contracts in respect of the sale and delivery of the product / products specified below, whose qualifications and sales price are ordered electronically at the address of the Seller of the Seller at www.zmotechnik.com. It is informed.

 

3. Basic Characteristics of the Product;

| PRODUCTS |

 

Payment Method and Delivery:

 

Payment Type: | PAYMENT_METHOD |

Cargo Company: | CARGO |

Cargo company selected for return: | CARGO |

 

4. Delivery

4.1. The product subject to the contract is legally delivered to the Buyer or to a third party, depending on the distance of the Purchaser's place of residence for each product, provided that it does not exceed 30 (thirty) days. The seller's behavior contrary to this obligation authorizes the buyer to terminate the contract with justified reason. If the contract is terminated in this way, the seller is obliged to pay back to the consumer at the latest within 3 working days from the date of receipt of the notice of termination, including the delivery costs, by adding the legal interest rates according to the relevant legislation.

 

4.2. If the product subject to the contract is to be delivered to a third party or organization other than the buyer, the seller shall not be held liable for the non-contractual third party to refrain from receiving the product.

 

4.3. In order for the procurement and delivery of the product subject to the contract to be started, payment must be made with the signing of this contract. In the event that the product price of the contract is not paid or canceled by various channels after the payment, the seller's obligation to supply and deliver the product shall immediately be eliminated and the contract shall be deemed to be terminated spontaneously.

 

4.4. In the event that the supply and delivery of the product of the contract becomes impossible, the buyer will be notified in writing of the relevant issue and the buyer has received the notification of the termination in case of termination of the contract and the seller has received all costs within 3 working days at the latest including the shipping costs for the establishment of this contract. to the buyer.

 

3. The seller shall bear the responsibility of the product within the time period until the delivery of the product to the buyer or to the 3rd person. In the event that the buyer wishes to select a firm other than the carrier designated by the seller for the delivery of the product, the seller shall be relieved of the responsibility by giving the product to the relevant carrier. The responsibility of the product is accepted to the buyer as soon as the product is delivered to the carrier which the buyer determines.

 

5. Right of Withdrawal

In accordance with the Law on Protection of Consumers No. 6502 and Regulation on Distance Contracts;

5.1. Consumer; The company has the right to withdraw from the contract without giving any reason and without paying any penalty within 14 (fourteen) days from the date of receipt of the goods in the distance contracts related to the sale of goods.

 

5.2. However, the buyer may use the right of withdrawal from the contract with the same conditions within the period between the establishment of the contract and the delivery of the product. The notification of the exercise of the right of withdrawal must be in writing and proof of the notification is at the discretion of the consumer.

 

In case of using the right of withdrawal, the invoice for the goods / services delivered to the third party or to the Buyer shall be returned to the Seller.

 

5.4. In order to determine the right of withdrawal, the provisions of regulation 6502 on Distance Agreements shall apply. According to this;

 

3. On the day of receipt of the final goods by the consumer or by the consumer, the products which consist of more than one part are determined by the consumer or by the consumer.

 

In cases where the consumer cannot exercise his right of withdrawal, he is as follows:

 

Products prepared in line with the consumer's wishes or personal needs, products that are presented in material conditions after the delivery of the goods such as packaging, tape seal package are the products which are counted from periodicals such as newspapers and magazines, except those provided under the subscription agreement.

 

5.6. If the Seller is entitled to use the right of withdrawal and makes such notification to the seller, the seller shall be liable to return all costs incurred for the product within 3 working days from the date of receipt of such notice to him / her, including expenses.

 

5.7. The manufacturer shall not be liable for any changes or alterations that may occur if the product is returned within the cancellation period, but only in accordance with the operation, specifications and operating instructions of the product. However, if the product has been damaged or any defect has occurred due to the non-compliance with the natural usage of the product and not in accordance with the instructions, the seller has no responsibility for return and exchange of the product.

 

5.8. Consumer, using the right of cancellation of the seller's pre-information stated by the carrier company sends back the goods through the return will not have to pay any costs. However, in case of sending with a different company other than the carrier listed in the preliminary information, the delivery costs are borne by the buyer. If the carrier company is not listed for the return in the preliminary information form, then the same carrier company is preferred if the carrier company is preferred for the delivery of the product.

 

5.9. The consumer must send the product back to the address of the seller as specified in Article 1, no later than ten (10) days from the date on which he directed his right of withdrawal to the seller. For products that are not sent within this period and for products sent later than this period, the buyer shall be deemed to have waived the request for extradition and the request for extradition shall not be accepted. In this case, this provision does not apply if the seller has declared that he will receive the product himself.

6. Complaints and Solution Method;

The buyer may send any complaint about the goods to the seller to the seller at the above address of the seller. The complaints delivered to the seller will be examined by the authorized units determined by the seller and the buyer will be returned to the buyer in the most reasonable time.

7. Full Provisions

The consumer must undertake the inspection of the goods before taking delivery, and should not take delivery of the defective and damaged financial cargo company. The buyer agrees that the product received from the cargo is intact and undamaged.

7.2 The seller reserves the right to determine if the ordering information is incomplete, fake, false or if the order is determined to be in good faith and / or for commercial gain, or if the buyer is informed of the reasonable suspicion. If the order is canceled, the payment is refunded to the buyer.

7.3. Due to force majeure conditions occurring outside the will of the purchaser and which are not foreseeable and which prevent or delay the fulfillment of the debts of the seller, the delivery period of the product may not be realized. In these cases, the seller undertakes to inform the buyer. In this case, the buyer has the right to request the seller to cancel the order, replace the product with the same product as the order and / or postpone the delivery until the condition prevents the delivery.

7.4. For the delivery of the subject matter of the contract, it is obligatory that the sales price has been paid by the payment method preferred by the PURCHASER. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed to have been liberated from the obligation to deliver the product. In case the product price is not paid to the Seller for any reason, the Buyer is obliged to return this product to the above address of the Seller within 3 days.

8. Professional and Attending Court

Any complaints and objections arising from the application of this agreement shall be made by the Ministry of Customs and Trade to the Arbitration Committee for Consumer Problems at the place where the buyer's place of residence or where the goods are purchased according to the limits of the monetary values ​​determined in December of each year. In the case where the Consumer Courts are in charge as a monetary limit, an application is made to the competent Consumer Courts.

 

The Purchaser acknowledges and undertakes that he / she reads the relevant information in accordance with article 48 of the Law no.

 

This period can be decided up to 14 days in accordance with the law.

In such a case, Buyer2 must be notified in writing within 3 days from the date of learning.

The statement must be notified in writing within 3 days of the impossibility; refunds can be made within 14 days.

All Sellers are obliged to act in accordance with this regulation. Leaving all shipping costs and bank collection expenses on the seller is a result of this regulation.

The fee is limited to 14 days. 3-day regulation will be in favor of the law, but extension of up to 14 days.

This regulation is in compliance with the legislation and it is not possible to leave any of these obligations on the Consumer.

The Law and the Regulation make this regulation mandatory.

In the preliminary information form, no refunding costs can be requested unless a carrier is required for return. (M.12.3.2)

If a specific line or solution method is created about the complaints, this section should be included. If it is considered that a part about the complaints should be created on the website, information related to this link will also need to be included.

In such a case, the duration and terms of the reimbursement of cash must be written down.

 

Distance Sales Contract

Article-1 Parties

Seller:

Title: ZMO Group (Zeynep Aslan)

Address: Cevizli Mah. Fatih Cad. No: 39 / A Maltepe / İstanbul

Phone: +905382403555

E-Mail: alparslan@zmogroup.com

Receiver Informations

| CUSTOMER_INFORMATION |

Article-2 Subject

The subject of this Distance Sale Contract (hereinafter referred to only as a contract) is the Consumer Protection of 6502 on the sale and delivery of the product specified below, whose qualifications and sale price are stated below. The law is the determination of the rights and obligations of the parties in accordance with the Regulation on Distance Contracts and other relevant legal provisions.

 

Article-3 Establishment of the Convention

3.1. The buyer acknowledges and undertakes that he / she understands the whole agreement and is aware of its rights and obligations.

3.2. The seller and the buyer agree that there is no disproportion between the acts determined by the contract and that they are in conformity with the quality of the mutual acts and they do not have any inexperience within the scope of the transactions that are subject to the contract.

3.3. The buyer and the seller agree that the provisions of the contract do not have an unjustified condition and that there is no disproportionate inequality in terms of the balance of interests.

 

Article-4 Subject of the Contract Products and Information

| PRODUCTS |

 

Article-5 General Provisions

5.1. The Buyer declares that he / she has read and informed all the preliminary information about the basic characteristics, sales price, payment method and delivery of the product subject to the Contract specified in Article 4 and has given the necessary confirmation in electronic environment.

5.2. The product subject to the contract shall be delivered to the Buyer or to a third party within the time period defined in the preliminary information, depending on the distance of the Buyer's place of residence, provided that it does not exceed 30 (thirty) days. The seller's behavior contrary to this obligation authorizes the buyer to terminate the contract with justified reason. If the contract is terminated in this way, the seller is obliged to pay back to the consumer at the latest within 3 working days from the date of receipt of the notice of termination, including the delivery costs, by adding the legal interest rates according to the relevant legislation.

5.3. If the product subject to the contract is to be delivered to a third party or organization other than the buyer, the seller shall not be held liable for the non-contractual third party to refrain from receiving the product.

5.4. In order for the procurement and delivery of the product subject to the contract to be started, payment must be made with the signing of this contract. In case the product price of the contract is not paid or canceled with various channels after being paid, the seller's obligation to supply and deliver the product shall be eliminated immediately and the contract shall be deemed to be terminated spontaneously.

5.5. In the event that the supply and delivery of the product of the contract becomes impossible, the buyer will be notified of the issue and therefore, if the buyer terminates the contract, the seller shall pay all the price including the delivery costs for the establishment of this contract within 3 working days at the latest. is obliged to return.

5.6. 3. The seller shall bear the responsibility of the product within the period until the delivery of the product to the buyer or to the 3rd person. In the event that the buyer wishes to select a firm other than the carrier designated by the seller for the delivery of the product, the seller shall be relieved of the responsibility by giving the product to the relevant carrier. The responsibility of the product is accepted to the buyer as soon as the product is delivered to the carrier which the buyer determines.

5.7. The sale of the product subject to this contract by the Seller is directed to the final consumer. Seller; The buyer may suspend the contract for unilateral and justifiable reason if the buyer suspects that the buyer has the suspicion for the purpose of re-selling the product or if any such signs appear.

5.8. The buyer accepts and undertakes that the return or exchange of the product received on the internet cannot be done from the stores where the seller's brand is located.

Article-6 Right of Withdrawal

In accordance with the Law on Protection of Consumers No. 6502 and Regulation on Distance Contracts;

6.1. Consumer; The company has the right to withdraw from the contract without giving any reason and without paying any penalty within 14 (fourteen) days from the date of receipt of the goods in the distance contracts related to the sale of goods.

6.2. However, the buyer may use the right of withdrawal from the contract with the same conditions within the period between the establishment of the contract and the delivery of the product. The notification of the exercise of the right of withdrawal must be in writing and proof of the notification is at the discretion of the consumer.

6.3. In case the Buyer's right of withdrawal is used, the invoice for the goods / services delivered to the third party or to the Buyer must be returned to the Seller. non-refundable. The buyer will sign the invoice with the product to be returned by using this right and the "return invoices".

6.4. In order to determine the right of withdrawal, the provisions of regulation 6502 on Distance Agreements shall apply. According to this; 3. On the day of receipt of the final goods by the consumer or by the consumer, the products which consist of more than one part are determined by the consumer or by the consumer.

6.5. In cases where the consumer cannot exercise his right of withdrawal, it is as follows;

Products prepared in line with the consumer's wishes or personal needs, products delivered after the delivery of the goods such as packaging, tape seal package, the material presented in the material environment, the products considered as periodicals such as newspapers and magazines, except those provided under the subscription agreement.

6.6. In case the consumer uses the right of withdrawal and makes this notification to the seller, the seller is obliged to return all the costs incurred for the product within 3 working days from the date of receipt of such notification and including the costs.

6.7. The seller shall not be liable for any changes or alterations that occur in the event of the product being returned within the cancellation period, but only if the product is used in accordance with its operation, specifications and operating instructions. However, if the product has been damaged or any defect has occurred due to the non-compliance with the natural usage of the product and not in accordance with the instructions, the seller has no responsibility for return and exchange of the product.

6.8. Consumer, using the right of cancellation of the seller's pre-information stated by the carrier company sends back the goods through the return will not have to pay any costs. However, in case of sending with a different company other than the carrier listed in the preliminary information, the delivery costs are borne by the buyer. If the carrier company is not specified for the return in the preliminary information form, then the same carrier company is preferred if the carrier is preferred for the delivery of the product. However, if the carrier does not have a branch at the place where the buyer is located, no cost can be claimed from the buyer.

The consumer has to send the product back to the seller within ten (10) days from the date on which he has directed the right of withdrawal to the seller. For products that are not sent within this period and for products sent later than this period, the buyer shall be deemed to have waived the request for extradition and the request for extradition shall not be accepted. In this case, this provision does not apply if the seller has declared that he will receive the product himself.

7. Defective Goods

7.1. Defective goods; it is the goods that are contrary to the contract, at the time of delivery to the consumer, because they are not suitable for the sample or model agreed by the parties or do not have the features that should be objectively owned. Not carrying one or more of its features in its packaging, labels, identification and operating instructions, on the internet portal or in advertisements and advertisements; contrary to the nature declared by the seller or determined in the technical regulation; Goods that do not meet the intended use of the goods that are equivalent, reduce or eliminate the consumer's reasonable expected benefits are considered defective.

 

In this case, the consumer has the right to request the return from the contract, including the return of the price, replacement of the goods with the non-disguised number or the price reduction or the free reimbursement. The seller is obliged to fulfill this demand of the consumer.

 

In cases where the consumer is aware of the meeting or is expected to be aware of it at the date of the contract, there is no violation of the contract. The electoral rights of the consumers are reserved against the shame.

 

8. Final Provisions

8.1.In the general (www.zmotechnik.com) web site, the basic features of the contract product, the sale price including all taxes, the type of payment, the delivery and the expenses (the purchaser) will be covered by the Purchaser, the period of delivery and the full commercial title of the SELLER, the explicit address and the preliminary information about the contact information and the correct and complete information and declares that it is required to confirm the electronic environment. (www.zmotechnik.com) The preliminary information form and the invoice for sale on the Website is an attachment and integral part of this Agreement.

8.2. The distance sales contract signed with you will be kept electronically by the Seller for 3 (three) years from the date of contract. After this agreement is established, the contract text will be sent to you by e-mail.

8.3.SELLER shall be responsible for the delivery of the product subject to the Contract in full, in accordance with the qualifications specified in the order and with the warranty documents and user manuals, if any.

8.4. In case of default in the performance of the Contractor, the PURCHASER accepts, declares and undertakes to pay any damages incurred by the SELLER except in cases where the default arising from the delayed performance is due to the defect of the SELLER.

8.5. The Seller reserves the right to determine if the order information is incomplete, fake, inaccurate, or to determine whether the order has been made in good faith and / or for commercial gain, or to suspend or cancel the order if the buyer is informed in the event of reasonable doubt. If the order is canceled, the payment is refunded to the buyer.

8.6. Due to force majeure conditions occurring beyond the will of the purchaser, which are not foreseeable and which prevent or delay the fulfillment of the debts of the seller, the delivery period of the product may not be realized. In these cases, the seller undertakes to inform the buyer. In this case, the buyer has the right to request the seller to cancel the order, replace the product with the same product as the order and / or postpone the delivery until the condition prevents the delivery.

8.7. For the delivery of the product subject to the contract, it is obligatory that the sales price has been paid by the BUYER in the form of payment preferred. If, for any reason, the product price is not paid or canceled in the bank records, the SELLER shall be deemed to have been liberated from the obligation to deliver the product. In case the product price is not paid to the Seller for any reason, the Buyer is obliged to return this product to the above address of the Seller within 3 days.


9. Authorized and Attending Court

Any complaints and objections arising from the application of this agreement shall be made by the Ministry of Customs and Trade to the Arbitration Committee for Consumer Problems at the place where the buyer's place of residence or where the goods are purchased according to the limits of the monetary values ​​determined in December of each year. In the case where the Consumer Courts are in charge as a monetary limit, an application is made to the competent Consumer Courts.

All Sellers are obliged to act in accordance with this regulation. Leaving all shipping costs and bank collection expenses on the seller is a result of this regulation.

The fee is limited to 14 days. 3-day regulation will be in favor of the law, but extension of up to 14 days.

This regulation is in compliance with the legislation and it is not possible to leave any of these obligations on the Consumer.

The Law and the Regulation make this regulation mandatory.

In the preliminary information form, no refunding costs can be requested unless a carrier is required for return.

In such a case, the reasonable period and conditions for the reimbursement of cash must be written down.

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